Treatment

Referrals and Insurance

At Siteman Cancer Center, we do our best to help patients get the appropriate referral for a transplant. We also try to assist those who are struggling to obtain insurance coverage for their procedure.

How do I get a referral for a transplant?

If your physician believes that you are a good candidate for a blood or marrow transplant, he or she should contact our referral specialists at 314-747-3046 or 877-251-6485 from 8 a.m. to 4:30 p.m. Referrals also can be made online through a secure appointment request service at http://www.siteman.wustl.edu/refer.

To expedite the referral process, our referral specialists may ask you to fax records to us at 314-454-8103.

The mailing address is:
Siteman Cancer Center
Mailstop 90-75-563
4901 Forest Park Ave
Center for Outpatient Health, 8th floor St. Louis, MO 63108

Our referral specialists also handle requests for hospital-to-hospital transfers during regular business hours. Referring physicians will be quickly connected to a specialist physician on staff at Barnes-Jewish Hospital who can authorize a transfer. After-hours requests can be made by calling the hospital’s Doctors’ Access Line at 314-747-3251 or 800-252-3627.

Financial questions

The Blood and Marrow Transplant Program at Siteman Cancer Center accepts almost all types of insurance. If your insurance company denies your request for a transplant, our financial counselors will appeal your case. We have been known to appeal insurance decisions 3 to 4 times to ensure that a patient’s transplant will be covered.

If appropriate, a financial specialist will be available to answer questions about health insurance and identify resources that can help cover expenses related to cancer care.

For more information, contact Kim Gregory at 314-747-8067.