Guest Services

At the Siteman Cancer Center at Barnes-Jewish Hospital and Washington University School of Medicine, we offer a number of services for patients and their family, friends and other caregivers. Some of these are listed below. For our full offering of patient and family services, click here.

Bank and ATMs
A full-service U.S. Bank branch is located on the first floor of Barnes-Jewish Hospital North adjacent to the Center for Advanced Medicine. The bank is open 9 a.m. to 5 p.m. Monday through Thursday and 7 a.m. to 5 p.m. Friday.

An automatic teller machine (ATM) is located near the entrance to the bank. In addition, ATMs can be found in the lobby of the Center for Advanced Medicine and on the street level of Barnes-Jewish Hospital South near the lobby.

Barnard Health and Cancer Information Center
Located in the lobby of the Center for Advanced Medicine, the Barnard Health and Cancer Information Center is open on a walk-in basis to provide assistance to people whose lives have been touched by cancer. For more information about the center, visit the Barnard Health and Cancer Information Center section of our website.

Support Groups
A variety of cancer support groups and programs are offered for patients, families and loved ones.

Interpreter Services
Interpreters are available 24 hours a day for patients who need help with language assistance or have special cultural needs. Deaf interpretation, on-site foreign language interpretation and telephone foreign language interpretation are available. For assistance, call 314-747-5682.

Lost & Found
To report a lost or found item, call 314-747-LOST (5678) or security at 314-362-0750. We will make every effort to locate a patient’s lost property; however we are not responsible for lost or stolen property.