Visiting

Washington University Medical Campus

Siteman Cancer Center’s main campus is located at Barnes-Jewish Hospital within the Washington University Medical Center complex in the Central West End area of St. Louis.

Doctor offices, testing locations and other cancer services are housed in the 107,422-square-foot Center for Advanced Medicine on the southwest corner of
Forest Park Parkway and Euclid Avenue.

Patients who must be hospitalized are admitted to Barnes-Jewish Hospital. Some cancer patients are admitted on the north campus of the hospital, which is connected to the Center for Advanced Medicine. Others are admitted to the south campus of the hospital, which is located at the northeast corner of Kingshighway Boulevard and Barnes-Jewish Hospital Drive.

Because separate parking facilities are available for these locations, patients and visitors should make sure they know where they are going before they access directions, maps and parking information from the links below.

 

Parking

 North Garage

The North Garage, located at 224 S. Euclid Avenue, serves the Center for Advanced Medicine and Barnes-Jewish Hospital North. The third floor of the garage is connected to the Center for Advanced Medicine by a pedestrian bridge. Handicap parking can be found on all levels, and a convenient drop-off area is located on the third level. Clearance is 8 feet, 4 inches.

Forest Park Laclede Garage

An above-ground parking structure serving our north campus, the Forest Park Laclede garage is located closest to the new Center for Outpatient Health. The entrance is located on Laclede Ave., one block northwest of Forest Park Ave. and Euclid Ave. Handicap parking is available on every level near the elevators. Clearance is 8’2″ and it is connected to the hospital by an enclosed pedestrian walkway.

Upon entering our garages, please push the button and take a ticket. A ticket is necessary to exit the garage.

Our clinics located at the Center for Outpatient Health provide a 100% parking discount to patients with an appointment who park in the Forest Park Laclede Garage.

Garage Rates

0-1 hour: $2.00
1-2 hours: $3.00
2-3 hours: $5.00
3-4 hours: $6.00
4-5 hours: $7.00
5-6 hours: $8.00
6-24 hours: $15.00

Payment is accepted by cash, credit and debit cards. No checks will be accepted. Most of the doctor’s offices and clinics provide a 50% parking discount for outpatients.

Campus Parking Map

BJH_CampusMap-PARK_51614[2]
Click to enlarge

Reduced Parking Rate

Free or reduced-rate parking is provided to the following patients. Please ask receptionists about discounts at check-in.

  • Patients visiting Siteman physicians – Many physicians provide 50 percent discounts on parking.
  • Patients receiving chemotherapy – Parking is free for patients or their drivers on the day of treatment.
  • Patients receiving radiation therapy – Two-hour parking vouchers are available for patients or their drivers on the day of treatment.

Family members and visitors of patients staying overnight (inpatients) can purchase a parking pass card to use at any of the garages. More than one family member or visitor of an inpatient can use the pass. Passes are $20 for 5 exits and are sold at the south campus gift shop, and the north and south valet desks. Locations and hours of each are listed below.

Valet Parking

Valet parking service is available in the covered drive near the lobby entrance of the Center for Advanced Medicine. Operating hours are 6 a.m. to 7 p.m. Monday through Friday. The cost for the service is $2 plus parking garage fees. Valet service is free for patients with handicap parking tags. In addition, patients who use Siteman’s Navigator Program (see below) receive free valet service and parking during their first visit.

North Valet Desk-
Center for Advanced Medicine lobby
Monday to Friday 7:30 a.m. to 7 p.m.

South Valet Desk-
Lobby entrance, street level
Monday to Friday 7 a.m. to 5 p.m.

Parking for Extended Stay Patients

Inpatients who drive their vehicle to the hospital, and will have an extended stay, may call 314-362-0750 and a member of security or guest services will bring them an exit ticket. This ticket will waive all fees if the vehicle is not moved during the inpatient’s stay. Anyone needing assistance may contact the hospital’s department of public safety at 314-362-0750. For emergencies, call 314-362-0911.

RV parking is available on the medical near the Taylor Avenue Building, 600 S. Taylor Avenue. These are electric-only hook ups, no water. Please call Public Safety at 314-280-7953 to make arrangements. Concierge Services has a list of other RV parking options. Please contact Concierge Services by phone 314-362-5194, or email at conciergeservices@bjc.org.

Shuttle Service

A free, wheelchair-accessible shuttle is available to patients and visitors from 7 a.m.-11 p.m. Monday through Friday. The route includes the hospital’s north and south campuses and picks up every 20 minutes. The shuttle picks up from the Hope Lodge and the Ronald McDonald House every hour.

On weekends and holidays, transportation is available via a hospital security vehicle every two even hours beginning at 8 a.m. until 8 p.m. Please call the shuttle number (314-362-0750) to confirm a pick-up at a certain time. Weekend and holiday hours do not include Hope Lodge or the Ronald McDonald House.

Shuttle busses stop at the following locations on the Washington University Medical Center campus:

  • Barnes-Jewish Hospital South, West Pavilion (entrance located off of Barnes-Jewish Hospital Plaza)
  • St. Louis Children’s Hospital (entrance located off of Children’s Place)
  • Center for Advanced Medicine (entrance located off of Parkview Place)
  • Barnes Lodge (entrance located off of Clayton Avenue)

 

Getting Here

Listed below are a few transportation options available at the central Siteman Cancer Center Location. Feel free to call concierge services at conciergeservices@bjc.org or 314-362-5194 for assistance with these and other services.

Airport Shuttle

Go Best Express Airport Shuttle

This is a shuttle service to Lambert-St. Louis International Airport. Shared van ride, when scheduled, will pick up and drop off at the Center for Advance Medicine. For more information, call 314-222-5300 or 1877-785-4682.

Train

AmTrak

The nearest rail train location to Siteman cancer center is located in Downtown St. Louis at the address listed below.

St. Louis Gateway Station
430 South 15th Street
St. Louis, MO 63103
314-331-3309

Public Transportation

There are several options for public transportation within the St. Louis Metropolitan area.

Greyhound Bus

St. Louis Greyhound Station
430 South 15th Street
St. Louis, MO 63103
314-231-4485

MegaBus
The St Louis stop for MegaBus arrivals and departures is located on the east side of 20th Street, just south of Market Street and adjacent to Union Station. For more information, call 877-462-6342.

MetroBus and MetroLink
Metro Transit St. Louis provides transportation from Lambert Airport to the medical campus, Central West End station. The Central West End stop is on the medical center campus, 1 block from the Parkway Hotel and the Center for Advanced Medicine. For more information, call 314-231-2345.

Rental Cars

Hertz– (800)-654-3131

Enterprise Rent-A-Car– (314) 752-5852

Taxis & Uber

Laclede Cab– 314-652-3456
County Cab– 314-991-5300
Uber St. Louis

Navigator Program

To help patients find their way during their first visit, Siteman offers the Navigator Program. For more information about this program, click here.

 

In Room Dining and Area Restaurants

Patient Meal Services

Meal service for hospitalized patients varies according to the location of the hospital unit.

Patients hospitalized in Barnes-Jewish Hospital North are served through the Dining-On-Call program. The program allows patients to order meals by telephone at their convenience, similar to a hotel’s room service. Menus are located in patient rooms. The service operates between 6:30 a.m. and 8 p.m. daily. Meals can be ordered by calling (314) 454-5362.

Patients hospitalized in Barnes-Jewish Hospital South are served through a program called Catering-To-You. Catering associates visit patients throughout the day to offer menu selections, prepare meal trays and take care of special food service needs. Patient meals generally are served between these hours:

  • Breakfast – 7 to 9 a.m.
  • Lunch – 11 a.m. to 1 p.m.
  • Dinner – 4:45 to 6:00 p.m.

Kosher meals are available in both locations through an authorized caterer, which is supervised by the Vaad Hoeir of St. Louis. Patients who wish to observe a kosher, vegetarian or other special diet should indicate their wishes during the admitting process or speak with a nurse or food service associate.

Meal trays may be ordered for visitors for a small fee. Guest trays cost $9. To order a guest tray, speak to a nurse or food service associate.

Cafeteria Dining

Northern Lights Cafe
The Northern Lights Cafe, located on the ground floor of the Center for Advanced Medicine, is open daily from 6 a.m. to 8 p.m., and serves breakfast, lunch, dinner, night supper, snacks, and beverages.

South Cafeteria
The South cafeteria, located within Barnes-Jewish Hospital South, is open daily from 5:45 a.m. to 1:30 a.m., and serves breakfast, lunch, dinner, night supper, snacks and beverages.

Queeny Tower Restaurant

Queeny Tower Restaurant, located on the 17th floor of Queeny Tower, offers a panoramic view of Forest Park and St. Louis City. The restaurant is open from 11 a.m. to 2 p.m., Monday through Friday, except holidays. For reservations or carryout, call (314) 362-1394.

The Queeny Tower Restaurant has been serving visitors, guests, patients and employees of Washington University Medical Center for more than 40 years, offering a wide variety of lunch choices, including a buffet.

Coffee Bars & Vending Machines

Coffee bars are located in the lobby of the Center for Advanced Medicine and at the end of the pedestrian bridge for the parking garage at Barnes-Jewish Hospital South.

Coffee and baked goods are available Monday through Friday from 6:15 a.m to 5 p.m. at both locations. The coffee bar in the Center for Advanced Medicine also features a variety of grab-and-go items such as sandwiches and salads.

Vending machines, located on the main north-south corridor and the street level of the East Pavilion, provide drinks, snacks, and sandwiches at all hours for your convenience.

 

Cancer Care Clinic

The Cancer Care Clinic is a world-renowned clinic serving the urgent needs of patients with a cancer diagnosis. The clinic’s goal is to provide care for patients at times that are conveinent for them.

The clinic serves Siteman Cancer Center patients who have problems or symptoms from their cancer or cancer treatment.

Patients are seen at the Cancer Care Clinic by appointment only. Appointments can be made by the physician, nurse coordinator, or by calling the after hours exchange line.

Nurses triage each patient according to the level of care needed. Patients may be held and evaluated to see if they need to be admitted to the hospital.

Cancer Care Clinic health care professionals perform evaluations of onocolgy patients, provide infusions and injections and perform the care necessary for Siteman clinical studies.

The clinic asks that patients please keep their scheduled appointment, and if that is not possible, to please call.

Cancer Care Services
  • The cafeteria is located on the first floor of the Center for Advanced Medicine.
  • Free wireless Internet access is available. Ask a staff member for the set-up information.
  • Light snacks, coffee, tea, soda, milk, water and ice are offered.
  • The Ask the Expert program visits the clinic on a bi-weekly basis.
Visitors

Visitors are always welcome and encouraged. However, due to limited space, only one visitor per patient over the age of 12 is allowed in the Cancer Care Clinic.

Hours of Operation
  • 24 hours a day, 7 days a week.
Cancer Care Clinic Contact Information

Sharon Monical, MSN, RN, Nurse Manager
314-747-0770

Front Desk-Scheduling

314-286-0743

Nursing Station

314-286-0730

 

Neighborhood

The neighborhood surrounding the medical campus is called the Central West End. This St. Louis neighborhood boosts cultural diversity with several different dining options, boutiques, and attractions. Here you can learn about area restaurants and local attractions.

Area Restaurants

There are a variety of restaurants in the neighborhood, many within walking distance. These range from quick, inexpensive lunch options to more formal dining. An Applebee’s is directly across the street from the Center for Advanced Medicine and a Panera Bread café is across Forest Park Parkway. Many other selections are a short walk north on Euclid Avenue. The Information/Concierge Desks have brochures on this area and can assist you.

For authentic Italian cuisine, patients and visitors may be interested in driving to The Hill, a local neighborhood known for its nationally-acclaimed restaurants, specialty groceries and bakeries. The Hill neighborhood is about 1.5 miles south of the hospital, off of Kingshighway Boulevard.

Other dining options can be found at diningstl.com, or marylandplaza.com. For specific information about area restaurants, contact concierge services at 314-362-5194 or stop by the information desks on north or south campus. The information desk also has a list of restaurants that deliver to the hospital.

Attractions

Located a block away from the Center for Advanced Medicine is the world re-known Forest Park. Located in the heart of St. Louis and sprawling over 1,293 acres, St. Louis’ Forest Park is easily a favorite attraction for St. Louisans.

Within the park are located some of the region’s greatest cultural institutions, many of which have free admission. The park includes the St. Louis Zoo, St. Louis Art Museum, Missouri History Museum, St. Louis Science Center and The Muny outdoor theater. It also serves as a sports center for golf, tennis, baseball, bicycling, boating, fishing, handball, ice skating, roller blading, jogging, rugby and more.

For other ideas of what to do in and around St. Louis, visit the Explore St. Louis website here.

 

Checklist

The list below is a checklist of items patients should bring to their first appointment at the Siteman Cancer Center. Please note, some items may not apply to every patient.

  • Photo identification
  • Any forms we asked you to complete and any pathology slides, radiology films or other test results we requested
  • A list of your current medications and the amount you are taking of each (You may bring the containers along for reference.)
  • The name, address and phone number of the referring physician
  • Your insurance card and written referral from you insurance company, if needed
  • A list of questions you want to ask your medical team
  • A copy of your living will or advance directive, which will be placed in your permanent record

 

Out of Town Visitors

Getting to St. Louis

The St. Louis area is served by Lambert International Airport, a short 20-minute ride from the Siteman Cancer Center. Daily, weekly and monthly car rentals are available at the airport. In addition, public transportation is available from the airport to the cancer center’s main campus. This includes a light-rail system with a station on the Washington University Medical Center campus in the Central West End area of St. Louis that is just a few blocks from the cancer center. For more information about light-rail, bus and van shuttle schedules, visit the Metro website.

Beyond air transportation, St. Louis is easily accessible by bus, car and train.

Transportation Assistance

Free air transportation may be available to qualifying patients and family members through a nonprofit organization called Air Charity Network. The organization, formerly known as Angel Flight, matches passengers with pilots throughout the United States who donate their time, aircraft and fuel to help others. Information about Air Charity Network’s services is available at http://aircharitynetwork.org/. To request a flight, call toll-free 800-446-1231.

Where To Stay

There are several lodging options near Siteman’s main campus. To learn about hotels and motels near our west county location in Creve Coeur or our St. Peters location, call the appropriate number below:

  • West county location – 314-996-8270
  • St. Peters location – 636-916-9920
  • South county location – 314-286-2500
Central Campus Lodging Options

Accommodations are available on the hospital campus and near by. Staff will be happy to help find short or long-term accommodations that will your budget and needs.

Barnes Lodge

4520 Clayton Avenue
St. Louis, MO 63110
314-652-4319
800-551-3492

Barnes Lodge is a hospitality house operated by Barnes-Jewish Hospital for patients and family members who live 50 miles outside of the St. Louis area. Safe and affordable lodging services are provided in a supportive atmosphere. Although Barnes Lodge is located only a short distance from the main hospital, transportation to the hospital is provided by the hospital shuttle service.

The Parkway Hotel

4550 Forest Park Avenue
St. Louis, MO 63108
314-256-7777
866-314-7700

The Parkway Hotel is connected to the Center for Advanced Medicine by the skywalk in the hospital’s north garage. The hotel is two blocks from the Central West End Metro Link station. When making a reservation, ask for the Siteman Cancer Center patient/family rate.

Other Lodging

Concierge services has an area hotel guide for other hotels that offer discounted rates for Siteman Cancer Center patients and families. Please call 314-362-5194 or toll-free 800-551-3492 Monday through Friday, 8 a.m. to 5 p.m., email us at conciergeservices@bjc.org, or view the directories by clicking below:

Barnes-Jewish Hospital Lodging Directory
Barnes-Jewish West County Hospital Lodging Directory

Long-Term Lodging Accomodations

Concierge services has a list of hotels and apartments offering long-term housing options. Call 314-362-5194 or 800-551-3492, or email us at conciergeservices@bjc.org, for more information.

RV Parking

There are electric-only hook-ups at no charge for RVs on the Barnes-Jewish Hospital campus. Concierge services has a list of other local RV parking areas. Stop by the information desk, call 314-362-5194 or email us at conciergeservices@bjc.org.

 

Guest and Patient Relations

For assistance in making travel arrangements to our main campus, contact your travel agent or our Guest and Patient Relations Department. Staff members in the department are experienced in assisting patients and families with all aspects of their stay. This includes travel and transportation arrangements, hotel or apartment accommodations, planned activities and interpreter services. Staff members also can help with a variety of services inside the hospital, such as photocopying and faxing and locating books and magazines.

Our north campus office is located on the 3rd floor, CAM, behind the information desk. We are open Monday – Friday, 8 a.m.-5 p.m. You may call the department directly at 314-362-5196 or toll-free at 800-551-3492. You may also send us an email at conciergeservices@bjc.org.

 

Gift Shops

Gift Gallery

The Gift Gallery is located on the third floor of the Center for Advanced Medicine. All proceeds benefit Barnes-Jewish Hospital.

The Gift Gallery offers a wide variety of items, including snacks, beverages, and men’s, women’s and children’s clothing. Also available are books, magazines, newspapers, jewelry, fragrances, home decor, gifts, greeting cards, health and beauty aids, postage stamps, toys and plush animals.

In addition, the Gift Gallery offers silk arrangements and fresh flower designs. Houseplants and all-occasion balloons also are available.

  • Hours: 8 a.m. to 5 p.m. Monday to Friday
  • To Place an Order: Call 314-454-7125 for assistance. Delivery is available within Barnes-Jewish Hospital and the Center for Advanced Medicine.
Plaza Gift Shop/Flower Shop

The Plaza Gift Shop/Flower Shop is located in the lobby of Barnes-Jewish Hospital South. All proceeds benefit Barnes-Jewish Hospital.

The gift shop offers items frequently requested by patients (health and beauty aids, gowns, robes and personal items) as well as men’s, women’s and children’s clothing, accessories, gifts, boxed and bulk candy, fragrances, toys, greeting cards, stationery, jewelry, books, magazines and postage stamps.

The flower shop carries fresh floral arrangements, potted plants and balloons.

  • Hours: 8 a.m. to 7:30 p.m. Monday to Friday, 10 a.m. to 5 p.m. Saturday and noon to 5 p.m. Sunday
  • To Place an Order: Shop online or call 314-362-4300 or toll-free 800-409-4485 for assistance. Delivery is available within Barnes-Jewish Hospital and the Center for Advanced Medicine. In addition, the Flower Shop delivers floral arrangements, plants and balloons throughout the metropolitan area and can wire orders worldwide.