Payment Information & Assistance

Depending on the services you receive at the Siteman Cancer Center, you may be billed by more than one institution. Washington University Physicians will charge for doctors’ services. Barnes-Jewish Hospital and St. Louis Children’s Hospital will charge for hospital stays and services provided by hospital staff members. There are some payments that may be required from you at the time healthcare services are provided, such as insurance co-pays. If you have insurance coverage, your insurance carrier will be billed soon after services have been provided. If you have no insurance coverage, you will be responsible for payment. BJC HealthCare does offer financial assistance. Read the BJC HealthCare financial assistance policy here. For questions regarding bills, use the appropriate contact information below.

Patient Payment Information

  • Washington University Physicians:
    • Call 314-273-0500 or toll-free 800-862-9980.
    • Online bill payment is available.
    • For more information about this service, visit the Washington University Physicians website. You can view which insurance plans Washington University Physicians accept here.
  • Barnes-Jewish Hospital
    • Call 314-362-8400 or toll-free 855-362-8400.
    • Online bill payment is available.
    • For more information about, visit the BJC HealthCare website.
  • St. Louis Children’s Hospital

Applying for financial assistance

Health insurance may help cover some of the costs related to the diagnosis and treatment of cancer. However, if you’re concerned about the financial burden of your diagnosis and treatment, know that we are committed to providing assistance for patients who are uninsured or who need help paying their bills.

Start the financial assistance application process:

BJC HealthCare:

View the financial assistance policy or fill out the financial assistance application.

Washington University:

Discover what assistance is offered through Patient Financial Services.